VisaOps Portal
End-to-end visa operations management system for travel teams
Role
Solo PM + Builder
0 → 1
Stack
React, Node, PG
Scope
7+ Screens
Full ops platform
AI-Assisted
Cursor, Claude, ChatGPT
The Problem
Visa processing is on the critical path of travel. These gaps directly impacted customer experience, conversion rates, and ops scalability.
Solution: Voyager Hub
A centralized ops platform — the single source of truth for visa operations.
Product Walkthrough
Dashboard
Real-time overview of visa pipeline status, application breakdown, and alerts — enabling faster decision-making.
Analytics
Turnaround time tracking, monthly tour volume, and passenger trends — giving leadership data-driven visibility.
Tours Table
Centralized view of all tours with capacity, visa progress, and ownership — eliminating fragmented tracking.
Passenger Tracking
Document-level granularity for each traveler across flights, hotels, insurance, and visa forms.
Calendar
Timeline-based visibility of appointments, deadlines, and payments to proactively manage operations.
Alerts
Priority-based alerting system to surface risks early and enable timely action on delays.
All data shown is mock/sample data for demonstration purposes.
Before → After
Impact
⏱
Reduced manual ops effort
🔍
Full tracking & visibility
🔒
Eliminated data security risks
📈
Analytics-driven decisions
Key Decisions
- •Defined structured workflows before building UI
- •Data-first architecture design
- •Analytics enabled from day 1
- •Built for multi-stakeholder usage